If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which govern our relationship with you whilst using this website.

The operator of the website is ‘Paintshop Studio Ltd’ whose registered office is: 19 Ashley Road, Poole, BH14 9BS. Company number: 06210041, VAT number: 912 231 764. 


We can be contacted via email on:  ‘’.


The terms ‘Paintshop Studio & Gallery’, ‘Paintshop Studio’, ‘Paintshop’, ‘we’ or ‘us’ refers to the website of Paintshop Studio. The term ‘you’ refers to the user or viewer of our website.


We have set out below the terms and conditions which apply to information shown and from the Artworks and Products ordered from the gallery shop pages of our website (“the Website”). By using this site, or ordering products, you agree to and accept these terms and conditions. It is your responsibility to have read them in full before placing an order.



The material in the Website is the copyright of Paintshop Studio or the artists who produces the artworks. You are welcome to view, print and download the contents of the Website for personal use but not for any commercial purposes or re-publication. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited without prior consent from us. The content of the pages of this website is for your general information and use only. It is subject to change without notice. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. These links are for your convenience and provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).




Description of Products

Every effort is made to ensure the descriptions, prices and specification of products on the Website are as accurate as possible. However, due to the nature of the products offered on the Website, some of these descriptions are only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

Your order may not be accepted if there are material errors in the description of the goods you have ordered or their prices. We will contact you immediately should this situation occur.We may correct any error appearing in the Website or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice. We make every effort to ensure that the colours of the artworks on this website are accurate. However, due to the nature of both computer operating system colour palettes and computer monitor displays, there may be discrepancies beyond our control.



After placing an order, you will receive an email acknowledging your order. However, please note that all products are subject to availability. We will inform you as soon as is reasonably possible should the goods you have ordered be unavailable and a full refund will be offered via the original payment method. We will confirm acceptance of your order by email to the address you have given and the sending of this email (whether or not it is received) makes the contract between us. We reserve the right in our absolute discretion to accept or reject any offer. Orders placed outside of the gallery operating hours (Monday to Friday 10am –3pm) will be dealt with on the next working day.




Price and payment

The price of the products will be the price quoted on the Website at the time we accept your order.  All prices are subject to change without notice. You will be sent a breakdown of your purchase detailing any applicable VAT due on your purchase. In addition to the price, you will have to pay our delivery charges as quoted on the Website at the time we accept your order. The amount of these charges varies according to the country of the delivery address you specify in your order.



We aim to dispatch orders within 3 days of receipt, unless items are a special pre-order. Pre-orders will be sent out as a batch, the first available despatch date is specified on the web page. We only ship to the UK at the moment via Royal Mail Trackable & Special Delivery. All Artworks will be securely packaged and insured whilst in transit to cover damage, loss or non-delivery. You should inspect your Artwork immediately upon receipt. If the work arrives in a damaged condition this must be reported immediately and no later than 2 days after receipt. We will then liaise with you to collect the damaged Artwork and arrange a refund. If you do not contact us within the specified time stated above then we will not be liable for any loss or damage.


Returns, Refunds & Cancellations

You have a right to return any items ordered that do not meet your expectations within 14 days. To obtain a refund please inform the gallery in writing that you wish to do so. The item must be returned to us at Paintshop Studio & Gallery, 6 Kingland Crescent, Poole, BH15 1TB in immaculate condition, within 14 days of the original receipt. In order to receive a full refund you have a legal obligation to take reasonable care of the Artwork whilst it is in your possession. In preparing to return an Artwork to us you should use the original packaging. The cost of returning the Artwork to the gallery is at your expense and all goods remain your responsibility until we have received them.

Once we have received the Artwork back at the gallery (in the condition in which it was sent) we will process your refund as soon as possible. The refund will include the price of the Artwork. Refunds will only be issued via the original payment method.


Privacy Policy

Your personal data will be used to process your order. We use PayPal to fulfil payments and do not hold any of your payment details at the gallery. For more info see: privacy policy.



Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

If any of these terms and conditions should be determined illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms and conditions are intended to be effective, then to the extent and within the jurisdiction which that term or condition is illegal, invalid or unenforceable, it shall be severed and deleted from that clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.


We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar Force Majeure Event.


We reserve the right from time to time to make changes to these Terms & Conditions and will notify you of any alterations if that will affect a pending order